Facebook-f Instagram X-twitter Linkedin-in

Privacy Policy

Last Updated: October 01, 2025

This Privacy Policy explains how Fix & Flow Plumbing (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services or visit our website. It also informs you of your privacy rights and how the law protects your data.

By using our services or website, you consent to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized terms in this Privacy Policy have specific meanings, whether used in singular or plural form.

Definitions

  • Account: A unique account created to access our services.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party (control = owning ≥50% of voting shares).
  • Business: For CCPA/CPRA purposes, refers to Fix & Flow Plumbing as the entity that collects personal information and determines its processing.
  • CCPA/CPRA: The California Consumer Privacy Act, amended by the California Privacy Rights Act of 2020.
  • Company: Fix & Flow Plumbing, located at [Your Address Here].
  • Consumer: A California resident, including individuals temporarily outside the U.S.
  • Cookies: Small files placed on your device to store browsing information.
  • Device: Any device used to access our services, including computers, tablets, or mobile phones.
  • Do Not Track (DNT): A browser setting allowing users to opt out of tracking across websites.
  • Personal Data: Any information relating to an identifiable individual, including information linked or reasonably linkable to you.
  • Service: Our website and related services.
  • Service Provider: Third parties processing data on our behalf.
  • Usage Data: Information collected automatically about your use of our services.
  • Website: https://fixandflowplumbing.com
  • You: The individual or entity accessing or using the Service.

Collection and Use of Personal Data

Types of Data Collected

Personal Data
We may collect information you provide voluntarily, such as:

  • Name
  • Email address
  • Phone number
  • Address, city, state, ZIP/Postal code
  • Usage Data

Usage Data
Collected automatically and may include:

  • IP address, browser type, version
  • Pages visited, time spent, date/time of visit
  • Device type, operating system, mobile browser
  • Diagnostic data

Tracking Technologies and Cookies
We use cookies, web beacons, and similar technologies to track activity, improve functionality, and analyze our services.

Types of Cookies Used:

  • Essential Cookies (Session): Required to provide services and prevent fraud.
  • Cookies Policy / Notice Acceptance (Persistent): Tracks consent to cookie usage.
  • Functionality Cookies (Persistent): Remembers preferences, login, or language choices.
  • Performance Cookies (Persistent, Third-Party): Tracks site usage, traffic, and effectiveness of features.

You can manage cookies via your browser settings, but disabling some cookies may limit certain features.

How We Use Personal Data

We use personal data to:

  • Provide and maintain our services
  • Manage your account
  • Fulfill contracts for services or products
  • Communicate updates, offers, or service notifications
  • Respond to inquiries and manage requests
  • Evaluate or conduct mergers, transfers, or business changes
  • Analyze trends, improve services, marketing, and user experience

Sharing Personal Data:
We may share data with:

  • Service Providers
  • Affiliates
  • Business partners
  • Other users (public areas)
  • With your consent
  • For business transfers or legal obligations

Retention and Transfer of Personal Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Data may be processed outside your jurisdiction; we ensure adequate security measures are in place.

Deleting Your Personal Data

You may request to update, amend, or delete your personal data by contacting us. Some data may be retained if legally required or necessary to fulfill contracts.

Disclosure of Personal Data

We may disclose your data:

  • During business transactions, mergers, or asset sales
  • To law enforcement or regulatory authorities
  • To protect legal rights, safety, or prevent illegal activity

Children’s Privacy

Our services are not intended for anyone under 13. If you believe we have collected information from a child under 13, contact us to have it removed.

Third-Party Services

We may use third-party services for analytics and email marketing, including:

CCPA/CPRA California Privacy Notice

California residents have specific rights regarding their personal information, including:

  • Right to know, access, and delete personal information
  • Right to opt-out of the sale of personal information
  • Right to correct inaccurate data
  • Right to limit use of sensitive personal data
  • Right not to be discriminated against for exercising these rights

To exercise these rights:

Do Not Sell My Personal Information

We do not sell personal information in the traditional sense. You may opt out of any activity that may be considered a sale under CCPA/CPRA through our website or third-party platforms listed in our policy.

California “Shine the Light” Law & Minor Users

California residents can request information on sharing data for direct marketing purposes once per year. Users under 18 may request removal of publicly posted information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date.

Contact Us

For questions about this Privacy Policy, contact us: